Last Updated: July 2026

At BAGZ USA, we're committed to getting your order to you quickly, securely, and in compliance with all applicable laws and regulations.

Order Processing

Orders are processed Monday through Friday, excluding weekends and holidays.

Most orders are processed and shipped within 1 business day. During periods of high order volume, processing may take up to 3 business days.

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Options

Choose the shipping speed that works best for you at checkout.

• Economy Shipping: 5–8 business days — $6.99
• Standard Shipping: 3–4 business days — $9.99
• Priority Shipping: 2–3 business days — $14.99

Free Economy Shipping is available on all U.S. orders over $75.

Delivery estimates begin once your order has shipped and do not include processing time.

Where We Ship

BAGZ USA currently ships to addresses within the United States only.

Due to federal, state, and local regulations, we are unable to ship to certain states, cities, and U.S. territories.

States We Currently Do Not Ship To

• Arkansas
• Georgia
• Louisiana
• Maine
• Maryland
• Rhode Island
• Utah
• Vermont
• Washington

Limited Shipping Areas

Certain products may be restricted in the following locations:

• California: Only eligible non-flavored products may be available.
• Colorado: Shipping may be available outside the City and County of Denver.
• Massachusetts: Only eligible non-flavored products may be available.
• Washington, D.C.: Only eligible non-flavored products may be available.

U.S. Territories We Do Not Ship To

• Guam
• Micronesia
• Puerto Rico

If your shipping address is located in a restricted area, available shipping methods will not appear during checkout.

We do not currently offer international shipping.

Age Verification

BAGZ USA products are intended for adults 21 years of age or older.

Orders may be subject to age verification before shipment or upon delivery. A valid government-issued ID and signature may be required where permitted by law.

Taxes

Applicable sales tax and state or local nicotine or tobacco-related taxes will be calculated at checkout based on your shipping address and local regulations.

Tracking Your Order

Once your order has shipped, you'll receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates after the carrier has received your package.

Shipping Delays

While we work hard to meet our estimated delivery times, delays can occasionally occur due to circumstances outside our control, including:

• Carrier delays
• Severe weather
• Natural disasters
• High shipping volume
• Incorrect shipping information provided at checkout
• Other unforeseen events

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains the wrong item, or is missing products, please contact us within 7 days of delivery at Hello@BagzUSA.com.

To help us resolve your request as quickly as possible, please include:

• Your order number
• Photos of the package and products (if applicable)
• A brief description of the issue

Our team will review your request and work with you to find the appropriate resolution.

Lost or Delivered Packages

If your tracking information shows your package as delivered but you have not received it, please contact us at Hello@BagzUSA.com.

Although BAGZ USA cannot guarantee replacements for packages marked as delivered by the shipping carrier, we'll gladly assist you in working with the carrier to investigate the issue.

Order Changes & Cancellations

Because orders are processed quickly, we are unable to guarantee changes or cancellations after an order has been placed.

Please review your shipping address and order details carefully before completing your purchase.

Shipping Restrictions

Shipping laws and regulations may change over time. BAGZ USA reserves the right to refuse or cancel any order that cannot be legally fulfilled.